Entries by Kim Troy

“Who’s This Guy?”: Bridging Social Status Gaps in 1-to-1 Outreach

There’s an old African proverb that says, “The lion does not turn around when a small dog barks.” That proverb points to a common obstacle in 1-to-1 marketing outreach: Differences—real or perceived—in social status between the person or entity doing the outreach and the recipient of the outreach.  There are many different types of relationships […]

Make Friends First, Business Second

In uber-quotable “The Godfather,” Michael Corleone famously said, “It’s not personal, Sonny. It’s strictly business.”  Oh, Michael, you poor misguided soul. Granted, it’d probably be best to avoid replicating the Corleone family’s business model anyway, but on that one point—at least in today’s environment—he got things exactly wrong.  Nowadays, he’d have been more accurate saying, […]

Could a 1-to-1 Marketing Model Be Effective for Your Business?

All business is ultimately about personal relationships, but some relationships are more important than others. For example, if a majority of your customers are referrals, or you rely on a relatively small number of high-value sales per year, you target a few important, high-level decision-makers. Not everyone who likes your business on Facebook or follows […]

Business Success: It’s about Whom You Know

Every savvy business person will tell you, “It’s all about relationships.” What not everybody realizes, however, is that there are several types of business relationships that provide value to you, and they do it in very different ways. The most obvious relationship—and the one most people are thinking of when they say, “It’s all about […]