Kim sets the direction for Civilis and ensures clients and team members alike are successful and fulfilled. Prior to Civilis, Kim founded Kimberly Troy Consulting, which works with field-based wildlife conservation organizations – primarily in southern Africa – to improve utilization of financial and human resources. She has also held executive-level positions in Human Resources, Operations and Sales for some of the world’s largest retailers, including L Brands.Kim speaks on topics such as building strong company cultures, adopting relationship-based selling models, and marketing and communication strategies that drive revenue instead of clicks. She is an expert facilitator, a Prosci® certified Change Management practitioner, and a certified DDI® Targeted Selection trainer.